How to apply for a concession

You may be eligible for a concession on your water account if you are the primary account holder and hold a valid concession card.

Complete the Application Form

An application must be made directly to the NSW Department of Planning, Industry & Environment

Phone:  1800 953 119

Email:  private.water.rebates@planning.nsw.gov.au

Post:  NSW Private Water Scheme Pensioner Rebates, PO Box 435, Parramatta, NSW 2124

Applications can be submitted by email or post to the above addresses. Customers need to provide a valid water bill with their application.

 Find out more: Frequently Asked Questions

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